Bkr

Reusable Water Bottle

$30
Size:
Color:

Need a bottle that you can feel good about using?

These bottles come in both 250ML and 500ML sizes, so you've got options. 

Glass And Silicone Water Bottle.

Dishwasher Safe: Your bottle glass, sleeve, and cap is dishwasher safe on the top rack. Removing the sleeve is optional but easy. See our Instagram bottle care highlight for a founder tutorial.

Cleaning by Hand: if you're cleaning your bottle by hand, we recommend using hot soapy water and our perfect bottle brush. If you'd like to speed up the drying process, roll up a piece of paper towel so it's thin enough to get in the opening of the bottle, but wide enough to stay put.  Put the roll 3/4 the way down the bottle (with the top of the roll out the top of the bottle, like a wick) and leave it overnight.  

We recommend storing your bottle with the cap off.  

DO NOT ever freeze your bottle OR put it in the back of a fridge that freezes things OR leave it in your car in the freezing cold - it will break. We can’t stress this enough. Water expands in all directions regardless of how little of it is in your bottle. 

**Swipe to see light pink bottles for size references of 250ML and 500ML bottles. 

*All items purchased during the Online Warehouse Sale from May 1 - May 3, 2020 or the Memorial Day Sale May 22nd-26th, 2020, that reflect a discount of at least 25% off will not be eligible for return.  

Shipping Updates:

Each order shipped will be packaged by someone from our team who is not experiencing any symptoms related to COVID-19. Our team will carefully handle all goods and packages by continually washing our hands, sanitizing work surfaces, and/or wearing gloves and masks. We have limited the capacity in our storefront and work spaces during this time, until further notice. 

Curbside Pick-Up: 

1. Place your order on our website.
2. Select 'Local Pick-up' at check-out as your delivery option. 
3. Finish your order as normal. 
4. You will receive an email notification when your item is ready for pick-up. Most orders are ready for pick-up within 24 hours, during business hours. 

When will my order be ready?

Most orders are ready within 24 hours. You will receive an email notification when your order is ready. We are currently able to offer curbside pick-ups during our business operating hours, Monday - Friday. 

Where do I pick-up my order?

Your order will be ready for pick up at our Ponce City Market location.
675 Ponce de Leon Ave NE
Atlanta, GA 30308
When you place your order, you'll receive an email confirmation from our team with detailed instructions on how to pick-up your order on the designated day.

   

Refund Policy:

Extended COVID Return Policy:
We are extending our Standard Return Policy from 15 days to 30 days until further notice. All other aspects of the Standard Return Policy below still apply. 

Citizen Supply accepts returns and exchanges of any unwashed, unworn, undamaged, or defective item in its original packaging. Your item(s) must be in salable condition upon return or exchange to be eligible for a refund.*** We will accept online returns and exchanges within 15 days of the arrival date of your package.

To return items by shipment:
If you are not completely satisfied with your purchase, Citizen Supply will assist you in returning your order. For a prepaid label, please email Hello@Citizen.Supply. We are not able to offer refunds on the original shipping amount paid when the order was placed.

To exchange items by shipment:
Please email Hello@Citizen.Supply to start an exchange. 

To exchange or return items in-store purchased online:
Bring your items with your receipt to our storefront. 

Gift Cards: 
All gift cards are non-returnable. Online gift cards are only redeemable in the Citizen Supply online shop. 

Thank you for shopping with us!

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***Salable condition means items are not in the following condition:
- strong odor
- pet hair, glitter, or other substances that love to stick to garments
- stains or spills
- any other condition that causes the item to not be salable after the return
Any items not in salable condition will either incur a restocking + cleaning fee or be returned to the customer.

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