After hearing from our community and working to the best of our ability with our team and vendors, we’re decided to soft open on May 20th. There are many new standards in place to ensure public health. A few of our main changes are limited hours, limited persons inside of Citizen Supply, PPE standards, and no dine-in allowed at Likewise bar or lounge. 
Our team has abided by the CDC and Government guidelines up to this point and we will make every effort to continue to do the same. 
  • Limited Persons: we are limiting the number of persons on the Citizen Supply floor to 25. This allows up to 12ft of space between each individual. 
  • Hand Sanitizer: We will provide hand sanitizing stations for customers and staff at multiple locations throughout the store. It will be required for all persons to sanitize before entering the store. 
  • Masks: We are requiring customers to wear masks through the month of May. A mask will be provided for those who don’t have one. 
  • Social Distancing: Our store flow will be directed by signage and way finding floor markers. 6 ft social distancing will be enforced. If you are in a group that came to Citizen Supply together, we will allow groups up to 4 to shop together.
  • PPE: Our staff will be equipped with masks and gloves. We have created new guidelines around frequent sanitation and hand washing practices. 
We know there will be mixed thoughts on this decision and we respect each one. Our best attempt is being made to serve all parties and for those uninterested in visiting our physical store, we ask that you still support us through our online and contactless curbside pick up.
What you will find in our store:
 

Update Return Policy:

In both our storefront and online, we are extending return policies to 30-days.  All previous aspects of the return policy outside of timeframes still remain. You can view our return policy in full here

Shipping Updates:

Each order shipped will be packaged by someone from our team who is not experiencing any symptoms related to COVID-19. Our team will carefully handle all goods and packages by continually washing our hands, sanitizing work surfaces, and/or wearing gloves and masks. We have limited the capacity in our storefront and work spaces during this time, until further notice. 

Curbside Pick-Up: 

1. Place your order on our website.
2. Select 'Local Pick-up' at check-out as your delivery option. 
3. Finish your order as normal. 
4. You will receive an email notification when your item is ready for pick-up. Most orders are ready for pick-up within 24 hours, during business hours. 

When will my order be ready?

Most orders are ready within 24 hours. You will receive an email notification when your order is ready. We are currently able to offer curbside pick-ups during our business operating hours, Monday - Friday. 

Where do I pick-up my order?

Your order will be ready for pick up at our Ponce City Market location.
675 Ponce de Leon Ave NE
Atlanta, GA 30308
When you place your order, you'll receive an email confirmation from our team with detailed instructions on how to pick-up your order on the designated day.